Legal
Privacy Policy
This Privacy Policy explains how Maids.cc Care Team (“we”, “us” or “our”) collects, uses and shares information when you visit maidscccareteam.com (the “Site”) or contact us.
1. Who we are
Maids.cc Care Team is based in Delaware, United States, and runs a customer care line for families who hire domestic staff through our teams. Our contact details are at the end of this policy.
2. Information we collect
- Families and clients. When you contact us, we receive the details you choose to share, such as your name, email address, phone number, city or country, details of your service and the content of your message.
- Information collected automatically. The Site records technical data such as IP address, browser type, device and pages viewed, using cookies and similar technologies. See our Cookie Policy.
3. How we use information
- To answer questions and handle requests, complaints and replacements.
- To coordinate with the teams responsible for your service, contract, payments and documents.
- To comply with legal obligations and to protect the rights and safety of the people we work with.
4. How we share information
We do not sell personal information. We share it only when needed to provide our services, with service providers who help us run the Site and our operations (for example hosting, email and messaging providers), with professional advisers, and with authorities where the law or someone’s safety requires it. Service providers may only use information on our instructions.
5. International transfers
We operate globally, so information may be processed in the United States and in other countries where we or our service providers operate. Where required, we use appropriate safeguards.
6. Retention and security
We keep personal information only for as long as needed for the purposes above and to meet legal record-keeping requirements. We use reasonable administrative, technical and organizational measures to protect it, although no system is completely secure.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email care@maidscccareteam.com.
8. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised.
9. Contact us
Maids.cc Care Team
Delaware, United States
Email: care@maidscccareteam.com